![]() (1) Open the Windows Control Panel, Uninstall a Program. ![]() ![]() If the system simply seems allergic to third party browsers, that can indicate a malware problem. If you get an error referring to a policy, this can indicate a setting that needs to be changed in IE or in the Windows Registry. Are you getting an error message when you try to download Firefox 38? I suggest selecting from the "full" installers on this page (scroll down to your preferred language):
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